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A GUIDE FOR VISITORS
We offer you a warm welcome and aim to provide a caring & safe environment during your stay. Please see below some important information on safety and visitor care.
FIRE SAFETY
If you discover a fire:
- Sound the fire alarm by breaking the glass at a call point.
- Only use an extinguisher if you are trained to do so evacuate the building using the nearest and safest available exit and go to the fire
assembly point. This is the CAR PARK
- Once outside report to Tom or Belinda
On hearing the fire alarm:
- Immediately the fire alarm sounds, you must evacuate the building
- Do not attempt to go to your room or any other part of the Centre Algarve
- Do not run or panic
- Go to the fire assembly point
- Once outside report to Tom or Belinda
- Do not return to the building until you are instructed that you may do so
ACCIDENTS & 1st AID
- You must report ALL accidents and incidents even if you do not sustain personal injury.
- Accident/Incident report forms can be obtained from Tom & Belinda
- 1st aid kit is located in the Discovery Zone
and in Reception
- To call an ambulance, dial 112 and state your location as Centre Algarve, Sitio Fornalha
9700-072 Moncarapacho
ACCIDENTS & 1st AID
- Please report ALL accidents and incidents even if you do not sustain personal injury.
- Accident/Incident report forms can be obtained from Tom & Belinda
- 1st aid kit is located in the Discovery Zone
- To call an ambulance, dial 112 and state your location as Centre Algarve (address on front)
MEDICATION & GASTRO FEEDS
- You will find a guest fridge in the Discovery Centre where you may securely store any medications
- You may prepare and store any specific feeding equipment or food in the guests kitchen in the Discovery Centre.
HEALTH & SAFETY
The Centre Algarve expects all visitors to:
- Take care of themselves and those who may be affected by their acts;
- Co-operate with the Centre on all health and safety matters;
- Report any hazards and suspicious activities or objects;
- Only use the Red pull cord fitted in each bedroom and bathroom in a genuine emergency
- Please read the risk Assessment for specific information
Further Health & Safety information can be found in the H&S Folder
KEY CONTACTS
| TOM | 962 912 230 |
| BELINDA | 961 917 917 |
| PHARMACY | 289 702 225 |
| NEAREST HOSPITAL | 289 702 055 |
| LOCAL DOCTOR | 289 700 260 |
| POLICE STATION | 289 703 089 |
| FIRE BRIGADE | 289 710 000 |
SAFEGUARDING
The Centre Algarve recognises that safeguarding does not solely refer to protecting children from deliberate harm but also the day to day practices within the Centre including the care, support and guidance for staff and visitors.
Your time with us at the Centre is valued and we want it to be a positive and rewarding experience for you.
If at any time during your stay you experience something that you would like to share with us please speak to Tom or Belinda.
FEEDBACK
Thank you for choosing to visit the Centre Algarve, we hope you have a truly amazing experience and we look forward to welcoming you.
If you have any comments or suggestions please feel free to discuss them as your feedback will only support us further in our dreams and aspirations to provide an outstanding experience for those that need it.
